Refund Policy
We, OTTCombo.Com, are committed to providing the best service to our customers. Your satisfaction is our priority, and we ensure that you have a reliable and transparent experience.
Delivery Time
Our office hours are 9 AM to 12 AM. We usually deliver your order within 2-20 minutes. However, if there is any delay in delivery, we will inform you and extend the time accordingly.
Refund Conditions
We have implemented a 100% refund policy for the protection of our customers. You are eligible for a refund under the following conditions:
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If delivery fails: If, for any reason, we fail to deliver your order, you will receive a full refund.
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If the wrong product is delivered: If you receive an incorrect or inappropriate product, you can contact us to request a refund or replacement.
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If delivery is excessively delayed: If the order delivery takes significantly longer than our committed time and you wish to cancel, you may apply for a refund.
How to Apply for a Refund?
Follow these steps to request a refund:
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Visit our Contact Us page.
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Provide your Order ID and WhatsApp number.
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Briefly describe the issue.
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Our customer service team will review your request as soon as possible and process the refund.
Refund Processing & Timeline
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Refund processing time: 1-3 business days.
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Refund method: The refund will be issued via the same payment method used for the order (UPI, Paytm, PhonePe, etc.).
Privacy & Data Security
We only collect your WhatsApp number for order processing. Your information is never shared with third parties.
Thank you for choosing our service! Your satisfaction is our priority.
OTTCombo.Com Team